Terms and Conditions
Effective Date: [10 May 2018]
Website: www.ncspsolar.co.za
1. Introduction
Welcome to NCSP Solar. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this website.
2. Services
NCSP Solar provides:
- Solar system design and installation
- Battery backup solutions
- Maintenance and support services
All services are subject to availability and may vary based on site conditions and customer requirements.
3. Quotations & Pricing
- All quotes provided are valid for 7 days unless stated otherwise.
- Prices may change due to fluctuations in equipment costs or exchange rates.
- Final pricing is confirmed after a site inspection and system design.
4. Payment Terms
- No deposit is required before installation begins.
- Full payment terms will be outlined in your quotation or invoice.
- Ownership of equipment remains with NCSP Solar until full payment is received.
5. Installation & Compliance
- All installations are carried out in accordance with South African electrical standards.
- A Certificate of Compliance (COC) will be issued upon completion.
- The client must ensure safe and reasonable access to the installation site.
6. Warranties
- Equipment warranties are provided by the manufacturer (e.g., inverters, batteries, panels).
- Workmanship warranty is provided by NCSP Solar (duration specified in quotation).
- Warranty does not cover:
- Damage due to misuse or tampering
- External factors (weather, power surges, vandalism)
7. Limitation of Liability
NCSP Solar shall not be held liable for:
- Indirect or consequential losses
- Loss of income due to system downtime
- Damages caused by factors beyond our control
8. Website Us
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to systems
- Copy or distribute content without permission
9. Intellectual Property
All website content (text, images, branding) is the property of NCSP Solar and may not be used without written consent.
10. Privacy
Your use of this website is also governed by our Privacy Policy. We respect your personal information and handle it in accordance with applicable data protection laws.
11. Cancellations & Refunds
- Orders may be cancelled before installation begins, subject to transportation fees.
- Deposits may be non-refundable if equipment has already been procured.
12. Governing Law
These Terms are governed by the laws of South Africa.
13. Contact Information
For any queries regarding these Terms:
📍 Randburg, Johannesburg
🌐 www.ncspsolar.co.za